Our Vendors

Access Solutions from 100+ UCaaS Vendors Including

Zoom is an AI-powered collaboration platform used by over 70,000 businesses globally, offering tools like meetings, team chat, phone, and contact center solutions to boost productivity and strengthen business relationships. With the Zoom AI companion, users streamline communication and automate tasks such as generating meeting summaries and drafting relevant messages. This allows employees to focus on higher-value work and makes interactions more efficient across the platform.

RingCentral is a business communications platform serving 7 million users, aimed at enhancing collaboration and customer engagement by connecting people, customers, and apps. Through built-in advanced AI features, RingCentral transforms routine conversations into actionable insights, automates real-time summaries, and streamlines workflows. This boosts productivity, allowing businesses to focus on strategic tasks while improving overall communication efficiency.

Mitel is a global leader in business communications, serving over 80 million users across 100+ countries, with innovative solutions for unified communications, collaboration, and contact centers. With nearly 50 years of expertise, Mitel helps businesses connect and enhance customer experiences through flexible, integrated technology.

BCM One specializes in delivering secure, compliant, and cost-effective communications solutions. Known for its world-class client experience, evidenced by a consistent NPS score of 88, BCM One works with mid-sized, multisite organizations across industries, like healthcare, retail, and finance, to provide integrated technology solutions.

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From Vendor to Partner: The Shift to Dedicated Communications Solutions

At CRI, we partner with over 100 unique vendors to deliver tailored solutions that optimize your communication needs across various sectors. Whether you’re looking for seamless property management integration in a hotel, efficient patient integration systems in a hospital, or comprehensive campus notification solutions for educational institutions of any size, we have the expertise to provide the perfect fit.

Stress-free service

As your UCaaS partner, your CRI team manages everything from design to installation, anticipates your future needs, and empowers your organization to communicate effectively and efficiently.

We’re committed to providing a customized experience that helps your organization communicate seamlessly and efficiently. That’s why our experts constantly research and explore the latest innovations to provide you with the most effective and up-to-date solutions.

Honest business advice

Our sales reps are not interested in selling the priciest option, or assuming they know what is best for your business. After you connect with our team, we schedule a discovery call to discuss your businesses needs and figure out which system provides the best support. Before making a decision, we walk you through demos to make sure the right communication system is chosen.

Work With CRI for Tailored Telecom Solutions

When it comes to choosing a telecom partner, your business deserves premium service – not a generic, prepackaged product. Our team is ready to create solutions built around your specific needs. With CRI, you get expert-led communications services that make a real difference in how you run your business.

Why businesses have trusted CRI with their communications systems since 1980

Solutions built for you

Every business has its own challenges, and we make sure to address yours head-on. Our team works closely with you to create a telecom plan that’s designed to meet your current demands, optimize efficiency, and scale as you grow.

Rapid Support

CRI provides 24/7/365 remote and on-site technical support to all our clients. A dedicated phone number for emergencies guarantees you can always reach us, even outside of normal business hours. We promise to provide you with excellent support, with response times around two hours for remote support and four hours for on-site technical support emergencies.

Decades of Insight

With over 45 years of experience, CRI brings deep industry expertise to help you navigate the complexities of selecting, implementing, and optimizing communication solutions. Our guidance helps you make well-informed decisions tailored to your business.

End-to-end Support

At CRI, we don’t believe in leaving you to figure things out on your own. From planning and installation to long-term support, we take care of all the moving parts so you can focus on your business.

Eliminate Vendor Headaches

Partnering with CRI gives you a single point of contact for managing multiple vendors and technologies, streamlining communication and coordination for increased efficiency

Real Support from Real People

Our highly trained specialists know your setup inside and out, which means faster, more effective solutions when problems arise. You’ll never have to deal with a faceless call center. Your dedicated CRI team is only a phone call away

Better Pricing on Essential Business Solutions

Thanks to our relationships with top telecom providers, like Zoom, RingCentral, and Mitel, we’re able to negotiate pricing and packages that are hard to beat. When you work with CRI, you often save more than if you went direct.

Telecom Solutions that Grow with You

As your business evolves, we’ll make sure your telecom systems keep pace. CRI’s solutions are flexible, so they’ll continue to meet your needs, no matter how much you grow or how your business changes.

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Simplify the Complex Web of Communications Solutions

The telecommunications industry often markets cloud solutions as straightforward, highlighting the absence of on-site equipment and maintenance requirements.

However, businesses today need a partner with the right expertise to manage everything from design and installation to training and ongoing support. Integrating cloud solutions with traditional technologies, like analog phones, faxing, paging, and enhanced 911, along with features like survivability and process integrations, requires specialized skills.

This is where CRI comes in. We take care of the details, making sure everything runs smoothly and efficiently. It is no surprise that businesses of all sizes turn to us for a full-service package along with their UCaaS solution, helping keep everything on track from start to finish.

3 Simple Steps to Your Ideal Communications Solution:

Discover

Working with your team, we assess your current communications environment and identify any gaps.

Develop

We create a unified communications roadmap tailored to your business goals and budget.

Deliver

Our team of specialists will get everything running smoothly alongside you so you can enjoy the benefits immediately!

Let’s Get Started Today