Blog
The First 30 Days: Moving from Legacy Phone Systems to Intermedia Elevate
Your First 30 Days with Intermedia Elevate: Easier Than You Think If you’re picturing a chaotic month of frustrated employees, tangled wires, and missed calls, here’s the reality: moving to Intermedia Elevate is simpler than most teams expect. The biggest surprise?...
Discover What’s Next at the 2026 Tech Expos: AI, Innovation & the Future of Business Technology
Technology is transforming the way organizations communicate, collaborate, and grow, and the 2026 Tech Expos are designed to help businesses stay ahead of what's next. As part of the Parallel Technologies family, Communications Resources, Inc. (CRI) is excited to...
Building Smarter Infrastructure for the Future with Algo
Technology That Serves: Building Smarter Infrastructure with Purpose Technology works best when it serves people—not the other way around. That’s why we’re especially proud of a recent project: installing an Algo IP paging and communication system at a local shelter...
Action Required: Mitel Releases Security Updates for Multiple Critical MiCollab Vulnerabilities
Mitel has announced the availability of security updates to address multiple critical vulnerabilities affecting certain versions of MiCollab and MiVoice Business Solution Virtual Instance (MiVB SVI). Organizations utilizing these platforms are encouraged to review...
Important Security Update: Linux Kernel Vulnerabilities Affecting Some Mitel Products
Action Required: Security Update for Select Mitel Products Two recently discovered security vulnerabilities in the Linux operating system affect certain Mitel voice and collaboration platforms. If your organization uses Mitel products, here’s what you need to know and...
Join CRI at the 2026 Tech Expos
As CRI enters an exciting new chapter following our merger with Parallel Technologies, we are proud to invite customers, partners, and members of our community to join us at the 2026 Tech Expos. These events are designed to bring businesses together to learn about the...
Parallel Technologies Named Mitel U.S. Partner of the Year — What This Means for CRI Following the Merger
CRI is excited to officially join forces with Parallel Technologies, bringing together two organizations committed to delivering exceptional customer experiences, trusted technology solutions, and long-term partnership. The merger significantly expands the combined...
Building the Future Together: CRI + Parallel Technologies
As CRI joins forces with Parallel Technologies, we are entering an exciting new chapter—one that expands our capabilities, strengthens our expertise, and allows us to deliver even greater value to the customers and communities we serve. By combining CRI’s trusted...
Mitel, RingCentral & Zoom: 3 Key Communication System Updates for 2024
Have you started evaluating your communications system for the new year? Many major providers like Mitel, RingCentral and Zoom have announced changes in their offerings, and understanding these shifts will empower you to make the best decisions for your organization....

