A New Era of Connection: CRI and Parallel Technologies Unite
We are thrilled to announce a milestone that marks a transformative chapter for our organization and, most importantly, for our customers. Following the strategic merger of Communications Resources, Inc. (CRI) and Parallel Technologies, our combined entity has officially become Mitel’s largest partner in the United States.
This achievement is more than just a title; it is a reflection of our deep-rooted commitment to excellence in Unified Communications (UC) and Customer Experience (CX) technology. By joining forces, we have created a national powerhouse with the scale, expertise, and resources to lead the industry into the future.
What This Means for Our Customers
While our reach has expanded, our focus remains on providing the personalized, high-touch service you have come to expect. This accomplishment brings several direct benefits to your business:
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Unmatched Technical Expertise
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Enhanced Support & Scalability
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Strategic Stability
Celebrating a Shared Vision
This accomplishment was made possible by the shared values that define both CRI and Parallel Technologies. We believe that great technology is only as good as the relationships behind it. By merging our 45 years of communications expertise with Parallel’s forward-thinking advisory approach, we aren’t just selling systems—we are building “lifetime commitments.”
We want to thank our customers for their continued trust. You are the reason we strive for these milestones, and we look forward to using our new scale to deliver even greater value to your organization.
The future of communication is here, and it’s stronger than ever.