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5 Ways To Improve Your Contact Center Experience for Better Results

5 Ways To Improve Your Contact Center Experience for Better Results

by Alan Burdine | Aug 24, 2023 | Contact Center, Unified Communications

Your contact center is central to your organization’s success. If the experience is lacking, you could see some serious repercussions for your bottom line, employee retention rates, and reputation. By first understanding the challenges and the effects they have on...
Improve the Healthcare Patient Experience with Unified Communications

Improve the Healthcare Patient Experience with Unified Communications

by Alan Burdine | Jul 7, 2023 | Contact Center, Unified Communications

Original content from Mitel Patient satisfaction extends beyond medical care, encompassing the overall guest experience at healthcare facilities. The reputation of your facility as a sought-after treatment and employment destination depends on the ability of...

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